Contact Us

Questions about an order, a product, or your shopping experience?
The Velvioran™ team is always happy to assist.

Whether you need help before purchasing, support after delivery, or additional information about one of our pet essentials, please reach out and we will do our best to get back to you promptly.

Customer Care

Phone
(323) 933-2100

Email
service@velvioran.com

Address
The Urban Pet
7515 Beverly Blvd
Los Angeles, CA 90036
United States

Support Availability

Monday - Friday
9:00 AM - 6:00 PM

To help us serve you faster, please include your order number in your message if your inquiry is related to an existing purchase.

Thank you for choosing Velvioran™.
We appreciate the opportunity to support you and your pets.